Terms of Service
TERMS OF SERVICE
OVERVIEW
This website is operated by LUMAE UAE. Throughout the site, the terms "we", "us", and "our" refer to LUMAE UAE. LUMAE UAE offers this website, including all information, tools, products, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our website and/or purchasing products from us, you engage in our "Service" and agree to be bound by the following Terms of Service, including any additional terms, conditions, and policies referenced herein or available by hyperlink.
These Terms of Service apply to all users of the website, including without limitation browsers, customers, merchants, vendors, and contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the website, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services.
Any new features, products, tools, or services added to the store shall also be subject to these Terms of Service. We reserve the right to update, modify, or replace any part of these Terms of Service at any time by posting updates to our website. It is your responsibility to review this page periodically for changes. Continued use of the website following any updates constitutes acceptance of those changes.
Our store is hosted on Shopify Inc., which provides us with the e-commerce platform that enables us to offer and sell our products and services throughout the United Arab Emirates.
SECTION 1 – ONLINE STORE TERMS
By agreeing to these Terms of Service, you confirm that you are at least 18 years of age or have the consent of a parent or legal guardian to use this website.
You may not use our products for any unlawful or unauthorized purpose, nor may you violate any applicable laws or regulations while using our website or services.
You must not transmit any viruses, malware, harmful code, or any content that may interfere with the operation, security, or functionality of the website.
Any violation of these Terms may result in the suspension or termination of your access to our services without prior notice.
LUMAE reserves the right to refuse service, cancel orders, or limit quantities at its sole discretion if fraudulent, abusive, or suspicious activity is suspected.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service, cancel orders, or limit quantities to any customer at our sole discretion.
You understand that information you provide to us, including your name, phone number, delivery address, and email address, may be transmitted through various networks and service providers necessary to process and deliver your order.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the website, products, content, or services without our prior written permission.
The headings used in this agreement are included for convenience only and will not affect the interpretation of these Terms.
SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We strive to ensure that all information on our website is accurate and up to date. However, we do not guarantee that all content, product descriptions, images, pricing, availability, or other information is always complete, accurate, or current.
The content on this website is provided for general information purposes only and should not be relied upon as the sole basis for making purchasing decisions.
We reserve the right to modify, update, or remove website content at any time without prior notice.
SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES
Product prices, promotions, offers, and availability may change without notice.
We reserve the right to modify, suspend, discontinue, or update any part of our website, products, services, or policies at any time without liability.
LUMAE shall not be liable for any modification, price change, suspension, or discontinuation of products or services.
SECTION 5 – PRODUCTS OR SERVICES
Certain products may be available exclusively through our website and may be offered in limited quantities.
We make every effort to display product descriptions, images, ingredients, and colors as accurately as possible. However, actual product appearance may vary slightly due to device screens, lighting, packaging updates, or manufacturer changes.
We reserve the right to:
- Limit product quantities.
- Refuse or cancel orders.
- Restrict sales to specific individuals, addresses, or regions.
- Discontinue any product at any time.
All orders are subject to availability and confirmation.
While we carefully select the products we offer, individual results from skincare, beauty, haircare, and cosmetic products may vary from person to person. LUMAE does not guarantee specific results from the use of any product sold on the website.